< Back to news
Pension scams are still rising

With modern technology, scammers can produce professional-looking materials and even ‘clone' websites of legitimate companies. They use psychological tricks and sophisticated marketing techniques to play on people's ‘fear of missing out'.

A common scam tactic is to offer a free review of your pension, followed by an invitation to transfer your pension benefits out to somewhere you will, supposedly get better value.

How to avoid scams

  • Ignore any unsolicited contact about your pension. Organisations should not contact you unless you contact them first.
  • Be wary of approaches that appear to be from your bank or pension provider. They may know personal details about you, but those are generally easy to find online.
  • Never call back or reply to an email directly – find the provider's real contact details from a trusted source and use those.
  • Do not open links in texts, emails or social media messages.
  • Check that the organisation or financial adviser appears on the FCA's register of authorised firms

Reporting a scam

If you think you've encountered a scam, here's how to report it:

FCA ScamSmart Action Fraud
0800 111 6768 (Monday to Friday 8am to 6pm and Saturday 9am to 1pm) 0300 123 2040
www.fca.org.uk/consumers/report-scam www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
Related articles
Back to Top back to top