Get in touch
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For all other queries, you can contact the Pensions Team using the details below:
Telephone:
0345 604 4463 (8:30am – 5:30pm Monday to Friday)
For help with registering for MyWorkplace, please call the dedicated helpline on 0800 404 6539
Email:
Postal address:
NGP Customer Operations
Babcock Retirement Savings Scheme
PO Box 1550
Salisbury
SP1 2TW
Who looks after the BRSS?
The BRSS is run by a Trustee Board which acts in the best interest of members. The Trustees work with a number of advisers who provide specialist advice in certain areas such as investments. Here is a list of the Trustee Directors and their advisers.
Employer Nominated Trustees
Susan Jee (Chair)
Barry Morse
James Parker
Member Nominated Trustees
Phil Burrell
Karena Caskie
Richard Bowen
Independent Trustees
Martin Veasey
Trustee Advisers
Banker:
Lloyds Banking Group
Investment Adviser:
Willis Towers Watson
Auditor:
Ernst & Young LLP
Investment Custodian: Northern Trust
Legal Adviser: Pinsent Masons LLP
Secretary: Tristan Claffey
External organisations
MoneyHelper - is a government-supported service that brings together the Money Advice Service, The Pensions Advisory Service and Pension Wise. The aim is to help people throughout the UK to have the guidance and access to the information they need to make good financial decisions over their lifetime. The service not only covers pension guidance, but also debt advice and money guidance. The service is free and is available online or over the phone and provides clear money and pensions guidance, as well as pointers to trusted services if you need more support.
The Pensions Regulator (TPR) - works with employers and Trustees helping to protect workplace pensions in the UK.
Unbiased - helps you find the right expert financial adviser for your needs.
Pension Tracing Service - a free service to help you find a lost pension or details about a past scheme you may have been a member of.
The Pensions Ombudsman (TPO) - if you have a complaint about the Scheme, firstly get in touch with the Pensions Team. If you’re still not satisfied with the outcome, TPO is an independent organisation set up by law to investigate complaints about pension schemes administered in the UK. This service is free and impartial.
Financial Conduct Authority (FCA) - find out more about pension scams and how to avoid them, as well as what to do if you think you’re being targeted by scammers.
